Effective Date: October 15, 2026
This Privacy Policy describes how FitHub BD handles personal information when you visit our website, create an account, subscribe to updates, contact support, or place an order.
1. Information We Collect
We collect information necessary to provide our services, improve customer experience, and process transactions.
- Identity and contact details: Name, email address, phone number, and delivery address.
- Transaction details: Ordered items, payment confirmation status, refund history, and order value.
- Technical information: Device type, browser, IP address, session activity, and pages visited.
- Communications: Messages, feedback, and support requests sent to our team.
2. How We Use Information
FitHub BD uses collected information to operate the website, fulfill orders, provide customer service, send essential transactional messages, improve our catalog, and maintain security.
We may use your information to:
- Process purchases, deliveries, cancellations, refunds, and customer support requests.
- Personalize product recommendations, promotions, and website content where appropriate.
- Detect unauthorized activity, suspicious transactions, and platform misuse.
- Meet applicable tax, accounting, legal, and regulatory obligations.
3. Cookies and Analytics
We may use cookies, pixel tags, and similar technologies to remember user preferences, understand traffic patterns, and measure marketing performance.
You can usually control cookies through your browser settings. Disabling them may affect features such as cart persistence, sign-in sessions, or checkout functionality.
4. Sharing of Information
FitHub BD does not sell personal information to third parties. We share information only when necessary to operate our business or comply with legal obligations.
This may include sharing information with:
- Payment gateways and financial processors that authorize and settle transactions.
- Delivery, logistics, and fulfillment partners that ship your order.
- Technology, analytics, and customer support providers that help us operate the website.
- Authorities or legal advisers when disclosure is required by law or necessary to protect our rights and customers.
5. Data Retention and Security
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including customer service, accounting, fraud prevention, and legal compliance.
FitHub BD applies administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed to be completely secure. Users should also protect their account credentials and devices.
6. Your Rights and Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the use of your personal information, or to withdraw consent for marketing communications.
To exercise a privacy request, contact us using the details below and provide enough information for verification.
7. Children’s Privacy
FitHub BD is not intended for children who are below the age required to independently use online services under applicable law. We do not knowingly collect personal information from children without appropriate authorization.
8. Contact Information
For privacy-related questions or requests, contact:
Company: FitHub BD
Email: admin@FitHubBD.com
Phone: 01717949159
